FAQs
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all sales are final
L1MA BRAVO does not accept returns or exchanges for any reason, except in the case of a defect or an error on our part. Please make sure to review the product descriptions before making a purchase.
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defective or incorrect items
In the event you receive a defective or incorrect item, pease reach out via our contact page. We will require details and supporting evidence, photographs and/or videos, to assess the issue. If the defect or error is verified, we will provide you with a replacement or refund at our discretion.
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shipping
Please allow 7-10 business days for your order to be shipped after your purchase date unless otherwise noted. All orders will be shipped via USPS unless otherwise noted.
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drops
Please note pre-order items will ship 2-4 weeks from the date of purchase. In case of unforeseen delays, you will be notified via email.
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cancellations
Once an order has been placed for a pre-order item, cancellations are not allowed.
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refund policy
If a refund is approved, it will be processed using the original payment method 7-10 business days after the return is received and inspected.
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inbound agreement
By making a purchase on our website, you acknowledge and agree to abide by the terms and conditions outlined above.